Open. Share.
A customer scans a QR code or opens a link and shares feedback about their experience.
Every voice.
A clearer picture.
Customer feedback, thoughtful review assistance and useful reporting.
A connected workspace for your business.
Explore an illustrative preview below. AI features depend on your configured provider. Google review syncing and reply publishing are in preparation.
LISTEN & UNDERSTAND
Every response has a story.
Feedback received42responses
Average rating4.6out of 5
Your next stepSee the details
Feedback through the week
ResponsesSAMPLE FEEDBACK
“The staff were friendly and the visit was quick.”
A customer’s own words help bring the numbers into context.
A STARTING POINT FOR THEIR WORDS
The customer stays in control.
EXAMPLE CUSTOMER FEEDBACK
“The staff were friendly and the visit was quick.”
Example text · Nothing is posted or sent
Customers can edit, write their own review or choose not to share.
THE DETAILS BEHIND THE OVERVIEW
Make room for better decisions.
Feedback categoryAverage rating
Visit experience4.6 / 5
Staff interaction4.7 / 5
Value4.4 / 5
Bring the conversation to your team.
Use feedback and reporting to discuss the experience customers are having.
THE CUSTOMER JOURNEY
Simple steps.
Meaningful context.
From sharing an experience
to understanding what it means.
Find the words.
An optional editable draft helps with review wording. The customer chooses what happens next.
See the picture.
The business reviews responses and reports, with more context for the next conversation.
CONSIDERED, FROM THE START
The useful things.
All together.
A direct invitation.
Business-specific QR codes and links give customers a place to begin.
Space for experience.
Guided questions, ratings and responses bring the details into view.
A helpful first draft.
Editable AI assistance helps customers express what they shared.
Context in your reports.
Read feedback alongside ratings and discuss what deserves attention.
The right workspace.
Owners and assigned staff access the businesses they work with.
The customer decides.
Review wording and public posting remain the customer’s choice.
For the owner.
And the people
doing the work.
Keep the customer experience in the conversation.
Owners get a place to understand feedback. Assigned teams get the views relevant to their work. Together, they can read, discuss and decide what comes next.
Talk about your teamPLANNED GOOGLE BUSINESS PROFILE CONNECTION
Google reviews.
With your business in control.
Direct review syncing and reply publishing are in preparation. A Google connection is not available in SGNL yet.
Read your reviews.
The intended connection will bring reviews from the business locations you authorize into your SGNL workspace.
Prepare a reply.
Help your team prepare business-owner responses, with an opportunity to review and edit the wording.
Approve the next step.
The planned workflow requires approval before publishing a response on behalf of your business.
A FEW GOOD QUESTIONS
Let’s make
it clear.
Is AI assistance included in every setup?
AI-assisted features depend on the provider and integrations configured for your setup. We’ll confirm availability, usage limits and any related costs before you subscribe.
What does SGNL help my business do?
SGNL brings together customer feedback collection, editable AI-assisted review drafts, ratings, business reports and workspaces for owners and assigned teams.
Do customers need an account to give feedback?
Customers can open the business’s feedback link or scan its QR code to start the customer journey. They do not need an owner or staff account.
Will SGNL publish reviews automatically?
No. The customer decides what to write and whether to share it. SGNL offers an editable draft and, when configured, a link to the business’s Google review page.
Can SGNL read and reply to my Google reviews?
We’re preparing a Google Business Profile connection for authorized locations. It is intended to read reviews and support approved business-owner replies. Direct syncing and publishing are not available yet. See the planned connection and profile support.
Can my team use it?
SGNL includes workspaces with access based on roles and assigned businesses. Tell us about your team so we can discuss the appropriate setup.
How much does it cost?
Contact RiteCorp to discuss your business, setup requirements and current pricing. No fixed package prices are published on this website.
LET’S TALK
Your customers have a story.
Let’s give your business a better way to hear it.
Start a conversation